Mon-Sat  8 to 5:30 PM & Sunday 8 to 4 PM    

5150 Freeport Blvd - Sacramento, CA 95822  

 


 
 		  
 
QUALITY ASSURANCE SURVEY
 

Your feedback is important to us. Whether you came to our wash facility for a conveyor wash or used our detail services, we hope your visit was as you expected.

We'd like to know what you thought about your last visit. We appreciate you taking the time to let us know.

 
 Fields marked with * are required.


Tell us a little about yourself:

Name : *
Phone :
Email :
Vehicle Make & Model : *

Plate # :
 We use your plate # to look at
the services you last used at our wash.

 *

Reply Requested?
 Please make sure you include a phone number or e-mail address above so a manager can contact you.

And, from the receipt of your last visit:

Sales # :  

Please locate the 11 digit number on your receipt as shown to the right.  ---->

Why do we ask for this information?

The sales number from the receipt of the visit you are supplying feedback will help us identify those that serviced your vehicle. In order to properly commend those that made your visit wonderful, or, in order to improve our service for both you and all of our customers, this information will better empower us to respond accordingly.

WE ACT ON EVERY SINGLE SUBMISSION BOTH GOOD AND BAD. We can't thank you enough for helping us make Gem Auto Wash the most trusted name in Car Care in Sacramento.

Special Offers & Promotions
 We've worked hard to bring incredible value and only the best money savings offers to our customers through the introduction of our new Diamond Cash Card and our Pre-Paid Car Clubs.

During your last visit, did our Sales Associates inform you about any money saving offers?

  

Please tell us how we did on the following *

The Cleanliness of our Facility

Excellent Good Average Needs Improvement

The Appearance of our Staff Members

Excellent Good Average Needs Improvement

Our Staff Courtesy

Excellent Good Average Needs Improvement

Products and Services Explained

Excellent Good Average Needs Improvement

Quality of the Vehicle Exterior

Excellent Good Average Needs Improvement

Quality of the Vehicle Interior

Excellent Good Average Needs Improvement

Quality of the Window Cleaning

Excellent Good Average Needs Improvement

Waiting Time

Excellent Good Average Needs Improvement

Your Overall Experience

Excellent Good Average Needs Improvement


We thank you for taking the time to give us your feedback. If you would, please let us know in your own words how we have succeeded in making your visit a good one, or where we can make improvements to satisfy your needs.




 
   
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